Shipping Policy

Thanks for your patience while shipping. Orders may take longer due to high demand and expanded safety measures in our distribution centers. Due to Covid 19 we are taking the precautions to keep our employees safe. We are shipping out orders daily.

When your order is placed and confirmed you will receive a confirmation email. Please check your junk and spam folder as well.

We are currently offering free ground shipping available for orders US Domestic orders.

All orders are processed within 2-3 business days after the order is received. Once your order is processed you will receive a shipping confirmation email with tracking info included.

After your order is shipped you shall receive it within 10 – 20 business days. Please be patient as a lot of the carriers are backed up and delayed.

We apologize for any inconvenience this may cause.

The courier your order is shipped with will be selected by the warehouse based on the best option available.

We ship daily from Monday through Friday, 52 weeks a year except for Saturdays, Sundays and holidays. Occasionally orders may not ship the 'next-day' due to stock issues, lacking order information or billing delays. Orders placed on Saturday will ship the following Monday or next open business day. 

INTERNATIONAL SHIPPING

We are not liable for any custom fees that your country may impose on products purchased, this must be handed by you the purchaser.

INCORRECT, INSUFFICIENT ADDRESS 

We are not responsible for lost or stolen shipments or orders sent to incorrect, invalid addresses or insufficient addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and we will assist as much as possible to trace a missing parcel.

For any questions , contact our customer care team at info@fitwellbeauty.com (Monday through Friday, 9 AM to 5:00 PM  Eastern Time, excluding holidays and holiday weekends) .